1. Information We Collect
We collect data necessary to provide our services, enhance user experience, and ensure the security of our platform.
- Personal Information: Includes name, email address, job title, and any details you share directly with us, such as when contacting support or subscribing to services.
- Automated Data Collection: We automatically collect data like IP addresses, browser type, and activity on our site. This helps us optimize your experience and secure our platform.
- Third-Party Information: In certain cases, we receive additional information about you from our partners to enhance our services or improve security.
2. Legal Basis for Processing Data
In compliance with GDPR and NDPR, we process your data based on the following legal grounds:
- Consent: We seek your consent for specific uses, such as marketing communications. You can withdraw consent at any time.
- Contractual Obligation: Certain data is required for us to provide our services effectively.
- Legal Obligation: We process data to comply with applicable legal requirements, such as regulatory obligations.
- Legitimate Interest: We use data for legitimate business interests, such as improving our services, provided it does not override your rights.
3. How We Use Your Information
- Service Delivery: To provide, maintain, and enhance our services.
- Communication: To send you service-related notifications, industry updates, and policy changes.
- Security & Compliance: To monitor, detect, and mitigate risks, prevent fraud, and ensure regulatory compliance.
4. Sharing Your Information
We respect your privacy and only share data when necessary:
- With Service Providers: We work with trusted third-party service providers who assist in data processing, hosting, analytics, and customer support. They are contractually bound to secure your data.
- For Legal Requirements: We may share data if required by law or to protect our rights.
- Business Transactions: In cases of mergers or acquisitions, your data may be transferred to the new entity, with notice provided in such instances.
5. International Data Transfers
CYBERGON is committed to protecting your data during international transfers. If your data is transferred outside Nigeria or the European Economic Area (EEA), we ensure adequate safeguards are in place, including data processing agreements and adherence to GDPR and NDPR guidelines.
6. Data Retention
We retain data only as long as necessary for its intended purpose, in line with NDPR and GDPR. Retention periods are based on factors such as legal requirements, business needs, and contract obligations. After this period, data is securely deleted.
7. Security Measures
CYBERGON utilizes robust security practices to protect your information. We employ encryption, access controls, regular audits, and other security measures to guard against unauthorized access, loss, and misuse. However, please take precautions such as using strong passwords and securing your devices.
8. Data Subject Rights
Under NDPR and GDPR, you have specific rights:
- Right to Access: Obtain details about your personal data we process.
- Right to Rectification: Request corrections for inaccurate or incomplete data.
- Right to Deletion (Right to Be Forgotten): Request deletion of your data, subject to legal and contractual limitations.
- Right to Restrict Processing: Limit how we use your data in specific circumstances.
- Right to Data Portability: Obtain your data in a structured format for transfer to another organization.
- Right to Object: Opt-out of certain data processing activities, including marketing.
- Right to Withdraw Consent: For activities based on your consent, you may withdraw it at any time without affecting previous processing.
To exercise any of these rights, please contact us at [Insert Contact Email]. We will respond within one month, or as required by law.
9. Cookies and Tracking Technologies
We use cookies to personalize your experience and gather analytical data. You can manage your cookie preferences in your browser settings. Disabling cookies may limit the functionality of some features on our website.
10. Children’s Privacy
Our services are intended for individuals 16 and older. We do not knowingly collect data from children under 16. If you believe a child’s data has been inadvertently collected, please contact us for immediate action.
11. Changes to Our Privacy Policy
We may occasionally update this Privacy Policy to reflect legal, operational, or service changes. We will notify you of any significant changes and encourage periodic review of our Privacy Policy.
Contact Us
If you have questions, concerns, or wish to exercise your rights under this Privacy Policy, please reach out to our Data Protection Officer:
Data Protection Officer (DPO)
CYBERGON Cybersecurity
Email: dpo@cybergon.co
Phone:09068888906